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Online Security Center

At Washington Trust, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with The Washington Trust Company, and we honor that relationship with great care, beginning with the information you have chosen to share with us. We take your security and privacy seriously and take extra steps to ensure that your information is protected.

While we work toward protecting the confidentiality of your information, customers need to take appropriate precautions to protect their information as well. Here are some ways to protect your information while using Online Banking, Mobile Banking and the Internet:

  • NEVER reveal your username or password to anyone. They are designed to protect the privacy of your banking information.
  • Periodically change your password. This will help ensure the safety of your information.
  • Don’t leave your PC unattended during an online banking session.
  • Review your account statements regularly and report any unauthorized activity as soon as possible.

Here are some helpful links with more information on how to protect your information and the steps you should take if you think you have become the victim of identity theft or fraud.

Firewall Protection

Firewalls are systems that help prevent unauthorized access to or from a computer. Firewalls help protect against attacks across any network – the Internet, your home network, and even wireless networks, like at the airport, library or work.

Check your operating system to verify that your firewall is turned on. If you don’t have a firewall, install one. Use a firewall in conjunction with Antivirus and Anti-Spyware software.

Where do I get a firewall?
Microsoft and Mac operating systems and even Antivirus software programs often include firewalls. Firewalls can also be purchased at most electronics stores or online.

How do I know if I already have a firewall?
Microsoft Windows users can verify if the firewall is turned on by accessing the Control Panel > Windows Firewall. Mac users can verify if the Firewall is turned on by accessing System Preferences > Sharing > Firewall.

Do I need to maintain or update my firewall once it’s installed?
Check your system to ensure that the firewall is not only installed, but also turned on.

What will happen if I don’t have a firewall?
Your system may be vulnerable to unauthorized access and attack.

Do I need a software firewall or a hardware firewall?
Most individual home users use a software firewall, typically the one that is included with their computer operating system. Hardware firewalls are typically suited for businesses and networks.

Check back next month for more ways to protect your privacy.

The Washington Trust Company
© 2011 Washington Trust Company | All Rights Reserved
Important Information about FDIC Insurance Coverage

System Maintenance

April 20, 2014
12:30 a.m. until 4:30 a.m.

Due to system maintenance, Online Banking and Mobile Banking will be unavailable on Sunday, April 20 from 12:30 a.m. until 4:30 a.m.