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Fraud Advisory Alerts

Fraudulent Phone Message Alert

November 8, 2013

We have received reports that there is a fraudulent automated phone message scam in our area related to ATM and Debit cards. Please note: Washington Trust will never leave a telephone message requesting personal or confidential bank information; including information related to debit/ATM cards

If you receive an automated telephone message that says it is from “Washington Trust”, please do not call the telephone number or give out any personal information, instead, call a published branch number or our Customer Service Center at 401-348-1200 or 1-800-475-2265.

Thank you for banking with us.

 

Fraudulent Phone Message Alert

July 29, 2013

We have received reports that there is a fraudulent automated phone message scam in our area related to ATM and Debit cards. Please note: Washington Trust will never leave a telephone message requesting personal or confidential bank information; including information related to debit/ATM cards

If you receive an automated telephone message that says it is from “Washington Trust”, please do not call the telephone number, instead, call a published branch number or our Customer Service Center at 401-348-1200 or 1-800-475-2265.

Thank you for banking with us.

 

Fraudulent Phone Message Alert

June 19, 2013

We have received reports that there is a fraudulent automated phone message scam in our area related to ATM and Debit cards. Please note: Washington Trust will never leave a telephone message requesting personal or confidential bank information; including information related to debit/ATM cards

If you receive an automated telephone message that says it is from “Washington Trust”, please do not call the telephone number, instead, call a published branch number or our Customer Service Center at 401-348-1200 or 1-800-475-2265.

Thank you for banking with us.

 

Fraudulent Phone Message Alert

February 23, 2011

We have received a report that there is a fraudulent automated phone message scam in our area related to ATM and Debit cards. Please note: Washington Trust would never leave a telephone message requesting personal or confidential bank information.

If you receive an automated telephone message that says it is from “Washington Trust”, please do not call the telephone number, instead, call a published branch number or our Account Information Center at 401-348-1200 or 1-800-475-2265.

Thank you for banking with us.

 

Special Alert

November 4, 2010

The notice “This website has been reported as unsafe” is a fake warning that appears in your browser when your computer is infected with a malware program, a form of a virus.

The program was installed onto your computer through the use of virus called a Trojan. During installation, this malware configures your browser (Internet Explorer, Firefox, etc) to change the settings in the browser so that it will redirect you from legitimate sites that you want to visit, to a page that shows a misleading warning. That warning will appear as follows:

This website has been reported as unsafe. We recommend that you do not continue to this website. This website has been reported to Microsoft for containing threats to your computer that might reveal personal or financial information.

This is a fake warning and should be ignored! Do not click on any of the links provided in the message. This message is only a small part of the deceptive tactics used by malware programs in order to create the appearance of infecting your computer and encouraging you to buy software from them. It is important to know that this program only looks like an anti-malware application. It is unable to detect or remove any viruses and will not protect your computer from future infections.

It is very important for you to verify that your AntiVirus software is up to date and to run a full scan of your computer. You may also want to use an anti-malware application to verify your system does not contain other malware applications and/or bring your computer to a professional to have your system cleaned.

If you have questions, please contact us at 401-348-1200 or 1-800-475-2265. Thank you for banking with us.

 

Fraudulent Phone Message Alert

March 17, 2010

We have received a report that there is a fraudulent automated phone message scam in our area. Please note: Washington Trust would never leave a telephone message requesting personal or confidential bank information.

If you receive an automated telephone message that says it is from “Washington Trust”, please do not call the telephone number, instead, call a published branch number or our Account Information Center at 401-348-1200 or 1-800-475-2265.

Thank you for banking with us.

 

Text Message Scam Alert

November 4, 2009

You may receive a Text Message on your cell phone claiming that your Debit Card will be closed if you do not respond with the information requested. Please DO NOT respond to any text message asking for personal information. Washington Trust will never ask you to provide personal and or account information.

If you gave your PIN and Washington Trust Debit card number, please call our Account Information Center immediately at 401-348-1200 or 800-475-2265 to close your card and issue a new one. Thank you for banking with us.

At The Washington Trust Company, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with The Washington Trust Company, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We take your security and privacy seriously and take extra steps to ensure that your information is protected.

The Washington Trust Company
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