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May eNews

Security Controls and Best Practices for Your Business

To prevent and combat potential security attacks, we recommend the following best practices.

Protect your PC and company network

  • Install antivirus, anti-malware and/or anti-spyware software on your computer. Consider installation of a firewall and intrusion detection appliance and make sure it is active and monitored by educated employees or outsourced vendors. Consider the use of automatic updates by the vendor, or take necessary steps to keep it updated.
  • Avoid accessing online banking from a public computer at a hotel, library, coffee house or other public wireless access point.
  • Consider a dedicated computer for online banking that is never used for email or general internet browsing.
  • If you are using a wireless network, be sure to secure it with the best available encryption protocol available on your wireless access point, i.e. WPA2. The other protocols that are available have documented security risks that should be considered before deploying. Also change all system default passwords that would allow a hacker access to the wireless access point.
  • Implement network settings that lock employee computers after a period of inactivity. Ask employees to lock their computer anytime they leave their desk, even if it is for a short period of time.
  • Restrict the ability to install software on your company computers; require installation by your technology department.
  • Limit or eliminate unnecessary internet browsing and/or access of personal email activity and accounts on company-owned computers.
  • Close all applications and browser windows before initiating online banking.

Protect your password

  • Do not share user IDs, passwords, PIN numbers, or security tokens, with anyone.
  • Do not write down your passwords or post them by your computer.
  • Do not use the same password for multiple accounts or for different financial institutions.
  • Avoid saving passwords on a computer.
  • If an employee (user) leaves your company, immediately collect their security tokens and delete their online banking access.

Internal controls and education

  • Educate all company personnel on good security practices, including social engineering threats. “Social engineering” occurs when your company’s online security is breached by a person, rather than through technology. For example, a person may pose as an employee of your company or another third-party, like Washington Trust, and ask for confidential information, such as log-in IDs, passwords, PIN numbers, or security tokens that would enable them to gain access to your accounts. This information should never be shared with anyone. We recommend that you educate your employees, at least annually or more often if practical, about security procedures. If you do not have anyone at your company qualified to provide security training, consider hiring an IT professional.
  • Make sure you have dual control over high risk transactions such as ACH or wire transfers. Employees who are able to initiate a transaction should not have the authority to authorize the transaction.
  • Consider establishing an email group for all online banking notifications. A review by more than one user can often catch errors or unauthorized activity.

Please contact Washington Trust for the following:

  • If you notice any unusual changes on the website
  • If you would like to disable the use of a online Cash Management service (i.e., Wires, ACH or EFTPS)

We hope you find this information helpful. We will continue to send you updated information to help you safe guard your business against potential threats. If you have questions, please contact us at 800-475-2265 or 401-348-1200 or click here

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Home Equity, Home Makeover!

Get a Visa Gift Card, plus a chance to win $5,000 cash!

Open a home equity line at Washington Trust and receive a VISA gift card up to $300. Plus, you will be entered to win $5,000 cash! Paint the house, upgrade your kitchen, or spruce up your landscaping. To set up your home equity line, visit your nearest branch, call us at 800-475-2265, or apply online. Learn more.



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Your Employees' Key To Saving Time & Money

Host a Washington Trust Bank-At-Work Day at your business!

Attracting and retaining valuable employees is essential to any business. That's why we offer "Bank at Work", a program that helps your employees get more for their money, and benefits your business as well.

Washington Trust Bankers will come to your business to meet with your employees to offer special discounts, and answer any questions they may have about home financing, saving for the future, or any other personal banking needs they may have.


As an employer, you'll enjoy these great benefits:

  • Increased automated payroll and direct deposit participation
  • No cost to your business

If you'd like more information about a Bank-At-Work Day at your business, please contact Amy Arruda at auarruda@washtrust.com or call her at 401-348-1200 x8101.

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First Quarter 2013





Learn more about Washington Trust's First Quarter Results>>>

Recent Financings

$1.725 MILLION in commercial mortgage financing to EP Apartments, LLC for the acquisition of 42 units at East Pointe Condominiums.

$4.5 MILLION in commercial mortgage financing to Blackstone Place Limited Partnership for the acquisition of Blackstone Place.

$6.2 MILLION in financing to Union Station Parking LLC to assist the Marsella family in acquiring sole ownership of all parking operations at Union Station Plaza located within the Capital Center district of downtown Providence.

See more recent financings>>>

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Important Information about FDIC Insurance Coverage

System Maintenance

August 24, 2014
12:30 a.m. - 4:30 a.m. and 10:00 pm. to 11:00 pm

Due to system maintenance, Online Banking and Mobile Banking will be unavailable on Sunday, August 24 between the hours of 12:30 a.m. and 4:30 a.m. and 10:00 p.m. through 11:00 p.m.