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PRIVACY

Safeguarding customer information is a priority at Washington Trust. We do not sell or share any personal information about you to any marketers. We do not use "cookies" on our web site to monitor or collect information about your preferences of service or products. We do use "cookies" to track online banking page access. The sole purpose is to be able to research transaction inquiries asked by our customers. We do not monitor children's access to our web site. Also, we do not intentionally market our products or services to children.

Privacy Policy

At The Washington Trust Company, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with The Washington Trust Company, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

  1. Recognition of a Customer's Expectations of Privacy
    We recognize your right to privacy at The Washington Trust Company, we recognize that you have a right to expect your personal financial information to remain private and secure. We will maintain standards to insure that your information is private and secure at all times.

  2. Customer Benefits of Institution's Information Management Practices
    Information about consumers is accumulated from a variety of sources. Some information is provided to The Washington Trust Company directly by customers themselves. Other data is developed by The Washington Trust Company as a function of providing a product or service to a customer. Still other information is obtained from outside sources. We will limit the use and collection of information about our customers to that which is necessary to administer our business, provide superior service, and offer opportunities that we think will be of interest to our customers. This means that we will use information to help us identify and mitigate potential risks or loss to The Washington Trust Company. We will use information to help identify additional products or services which we believe customers might want to know about. We will use this information only in accordance with the principles set out in this Policy.

  3. Maintenance of Accurate Information
    We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

  4. Restrictions on the Disclosure of Account Information
    We do not reveal specific information about your accounts or other personally identifiable data to parties outside our affiliated banks and companies for their independent use unless: 1) you request or authorize it; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; or 4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to non-Washington Trust companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

  5. Maintaining Customer Privacy in Business Relationships with Third Parties
    When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

  6. Providing Privacy Information to Customers and Responding to Inquiries
    At The Washington Trust Company, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how Washington Trust protects your confidential information, please call your local branch.

  7. Medical Information Will Not Be Shared
    If a customer provides personal medical information to The Washington Trust Company, we will not disclose that information unless authorized by the customer.

Your Right to Privacy: Important Information to Know

You provide important information about yourself to a variety of businesses and organizations. The same is true when you do business with our financial institution. You're asked to provide us with certain personal information that helps us give you better service and complete your transactions more effectively.

We work diligently to safeguard the information you give to us. In fact, we developed the following policies to ensure your confidentiality and maintain your confidence in our institution. These policies detail the strict standards we have in place. For this reason, we ask you to please read the following information carefully.

Notice Of Your Financial Privacy Rights

We, our, and us, when used in this notice, mean The Washington Trust Company. This is our privacy notice for our customers. When we use the words "you" and "your" we mean our consumer customers. We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information. We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a company that is not an affiliate of ours.

Important Account Opening Information

Federal law requires us to obtain sufficient information to verify your identity. You may be asked several questions and to provide one or more forms of identification to fulfill this requirement. In some instances we may use outside sources to confirm the information. The information you provide is protected by our privacy policy and federal law.

The Information That We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with nonaffiliated third parties
  • Information from a consumer reporting agency

Information We Disclose About You

We do NOT disclose any nonpublic personal information about you to anyone, except as permitted or required by law.

The Confidentiality, Security And Integrity Of Your Nonpublic Personal Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic Personal Information And Former Customers

We do not disclose nonpublic personal information about former customers, except as permitted or required by law.

For information concerning the Bank's Privacy Policy, please contact:

Dennis L. Algiere
Senior Vice President, Compliance and Community Affairs
at 401-348-1207.

Identity theft prevention resources: