Westerly, Rhode Island... When Washington Trust opened its new East Providence branch on Taunton Avenue recently, the Bank wanted to celebrate in a big way, so it held a “Millionaire for a Day” contest. The winner would receive a check for a day’s interest on one million dollars and a “night on the town”, including tickets to a show at Providence Performing Arts Center, a restaurant gift certificate and limousine transportation. There were no special rules or requirements, everyone was eligible to enter—and hundreds of people did—but there was only one winner.
Steven and Barbara Pennoyer had heard about Washington Trust’s legendary customer service, and now that a branch was conveniently located near by, they stopped in to open a new account. They entered the contest, never imagining that they would win.
“I was very surprised to learn that we had won,” said Steven. “We’re excited to spend a night receiving the royal treatment.”
And, though they have been customers for only a short time, the Pennoyer’s have been impressed with Washington Trust and the service they’ve received.
“It’s nice to walk into a bank and be personally greeted,” added Barbara, who grew up in East Providence. “It makes a big difference when you know the bank has your attention, and treats you as their most important customer, not just a number. As soon as you walk in, the staff is immediately available and responsive to our needs. They offer exactly what we look for in a bank.”
“Washington Trust has been around for more than 211 years, and was built upon the principles of unparalleled customer service and meeting the needs of the community,” said Paul J. Tavares, Washington Trust Vice President, Branch Manager, East Providence. “Here in East Providence, we are committed to continuing this tradition and becoming the bank of choice for area residents. We have an extremely knowledgeable staff of local professionals who are dedicated to meeting the individual needs of our customers.”
Washington Trust’s new East Providence location is a full service branch that offers a wide range of financial services for consumers, businesses and investors; including checking, savings and retirement accounts, as well as mortgage, commercial and small business loans. The branch also features five teller stations, including one with handicap accessibility, and two drive-up teller windows. For 24-hour banking convenience, the new location boasts both walk up and drive-through ATMs, and a secure night deposit facility. To further meet community needs, the branch is staffed by a team of local, bi-lingual professionals.
Washington Trust’s East Providence branch is located at 587 Taunton Avenue, and is open Monday through Thursday, 8:30 a.m. to 5:30 p.m., Fridays from 8:30 a.m. to 6:00 p.m., and Saturdays from 8:30 a.m. to 12:00 p.m. You can reach the new branch by calling (401) 383-8800.
The Washington Trust Company is a subsidiary of Washington Trust Bancorp, Inc., a $2.9 billion corporation headquartered in Westerly, Rhode Island. Founded in 1800, Washington Trust is the oldest community bank in the nation and is the largest independent bank headquartered in Rhode Island. A state-chartered bank, Washington Trust offers a full range of financial services, including personal banking, commercial and small business banking, as well as wealth management and trust services through its offices located in Rhode Island, southeastern Connecticut and eastern Massachusetts. Washington Trust has 18 branches throughout Rhode Island and Connecticut. The Corporation’s common stock trades on The NASDAQ Global Select® Stock Market under the symbol WASH. Web site address: www.washtrust.com.