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January e-News
Welcome to Washington Trust e-News!
We are pleased to introduce "eNews" - an exciting email newsletter from Washington Trust. Washington Trust eNews will provide timely and helpful information about bank products and services, money-saving tips, bank news and events, special offers and more. We hope you will enjoy eNews and welcome your comments and suggestions.
New Downtown Location, Same Uptown Service
New “High Tech/ High Touch” Providence Branch Opens
Washington Trust opened a new high-tech, high-touch branch in Providence at 156 Westminster Street in early December. The Bank relocated its office from 180 Washington Street in the City to this new location in Providence's Financial District. More than seventy people, including Providence Mayor David Cicilline, Greater Providence Chamber of Commerce President Laurie White, city and state officials, local attorneys and accountants and other guests, celebrated the recent opening. Read full article.
New Online Banking Features Available
We recently introduced several new online banking features to make it faster and easier to manage your finances. These new enhancements include a running balance, loan overpayment availability, transfers for home equity line advances, and more.Read full article.
Spotlight on Local Business - St John's Stone
A Success Story
Barry Eyre, managing partner of Saint John Stone, inside the company warehouse.
Congratulations to Barry Eyre and Saint John Stone, a Washington Trust customer that was recently selected in the Entrepreneurship category of the Providence Business News' 2008 Business Excellence Awards. In its first three years, the company has expanded beyond its North Kingstown, Rhode Island headquarters, opening additional warehouses in Las Vegas and China, and has grown its revenue 760 percent. Read full article.
Our New “High Tech/ High Touch” Providence Branch
Washington Street Branch Moves to Westminster Street
Washington Trust opened a new high-tech, high-touch branch in Providence at 156 Westminster Street in early December. The Bank relocated its office from 180 Washington Street in the City to this new location in Providence's Financial District. More than seventy people, including Providence Mayor David Cicilline, Greater Providence Chamber of Commerce President Laurie White, city and state officials, local attorneys and accountants and other guests, celebrated the recent opening.
“We've created an upscale environment that's comfortable and convenient for the busy professionals of Providence,” remarked John C. Warren, Washington Trust's chairman and CEO. “It offers a fine blend of state-of-the-art branch technology, that's unique to the New England area, for fast, efficient, and secure financial banking transactions and one-on-one personal service provided by our trusted advisors.”
“Washington Trust is the oldest community bank in the nation and a critical part of the Rhode Island community. The Capital city is thrilled to have a new branch in the heart of our downtown financial district,” said Mayor David N. Cicilline.
“This branch opening, in the heart of the capital city's financial district, is a testament to the bank's strength and its commitment to the state and local community,” said Laurie White, president of the Greater Providence Chamber of Commerce. “It is clear that Washington Trust is truly setting a new standard in customer service, while financing efficient and sustainable resources in its community.”
The 3,100 square-foot branch has a contemporary, tech-savvy design that mirrors the energy and pace of the city. The branch features spectacular iconic scenes of Providence and a wireless internet zone in the waiting area. The customer service stations combine functionality and service by providing a single location for both customer transactions as well as service.
Washington Trust is using advanced technology to provide customers with a variety of methods for taking care of their transactions.
- A state-of-the-art ATM that images check deposits and provides a receipt with a picture of checks deposited.
- An electronic queuing system that allows customers to “check in” and then visit the customer lounge to access wireless or surf the web, instead of standing in line.
- Sales and service representatives cross-trained to handle various types of financial transactions.
- Bank representatives utilize Diebold's “Express Cash Recycler” (ECR) to automatically count, verify and sort deposits, as well as dispense withdrawals for customers. By eliminating the manual counting of cash, the ECR provides more quality time to be spent with the customer.
New Online Banking Features Available
We recently introduced several new online banking features to make it faster and easier to manage your finances. These new enhancements include a running balance, loan overpayment availability, transfers for home equity line advances, and more.For Personal Customers:
- Real-time stop payments
- Running balance
- Loan payment history
- Loan overpayments through the transfer function
- Home equity line of credit advances through the transfer function and
- Check cleared alert.
Now You Can Do More with Online Banking! Some of the new enhancements you'll enjoy include:
The Power of Money Management: New tools give you the power to manage your finances:
- Running Balance - View a running balance in “Account Summary” to help you manage your daily transactions.
- Stop Payments - Place a real-time stop payment on a check or range of checks on your checking account in “Stop Pay” providing immediate security of your funds.
- Check Cleared Alert - Set up a check cleared alert in “Notifications” to send you an email when a particular check has cleared your account. You can even customize the email message you receive when the account notification is triggered.
- Home Equity Line of Credit Advance - Access your Home Equity Line of Credit online to transfer funds directly into your checking or savings account.
- Additional Loan Principal Payments - Make additional principal payments to your loan account in “Transfers” by moving funds from your checking or savings account and selecting the overpayment principal only payment option.
- Loan History - View transaction history information on your loan account in “Account Summary” to help you track the activity on your loan.
It is Washington Trust's commitment to continue to offer you the best Internet Banking experience. We look forward to hearing your feedback and thank you for banking with us. If you have questions, please call our Account Information Center at 401-348-1200 or toll-free at 1-800-475-2265.
Spotlight on Local Business - St John's Stone
Congratulations to Barry Eyre and Saint John Stone, a Washington Trust customer that was recently selected in the Entrepreneurship category of the Providence Business News' 2008 Business Excellence Awards. In its first three years, the company has expanded beyond its North Kingstown, Rhode Island headquarters, opening additional warehouses in Las Vegas and China, and has grown its revenue 760 percent. Saint John Stone employs 19 people and includes an indoor stone gallery of 3,000 pieces. The business sells slabs of granite and marble to the southern New England home market, but its growth now lies in commercial construction in the hospitality and gaming industries. Visit Saint John Stone at 338 Compass Circle, Unit D, North Kingstown, RI or at their website http://www.saintjohnstone.com The showroom can be reached at 401-667-7190.
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Free Gregg's Cake When You Refer A Friend
Refer a friend to Washington Trust for personal or business checking and get a sweet reward!Click here to find out more!
