COVID-19 (Coronavirus) Outbreak Update

We’re here to help.

As the nation’s oldest community bank, Washington Trust has managed through various economic cycles and has always been there for our customers and communities during difficult financial times. The COVID-19 pandemic is a global health crisis that has hit close to home and we are here, once again, to help.

Our key focus is the health and welfare of our employees, our customers, and our local communities, and we’ve taken steps to ensure everyone’s safety. We appreciate your patience and cooperation as we adjust and introduce processes and programs to better assist our customers and neighbors through this crisis. When we all work together, our community will survive and thrive.

covid branch update imageBranch Update

Our branch lobbies are now open. For the protection of our customers and employees, we’ve taken additional safety measures. Click here for more information about what to expect

SBA PPPSBA Paycheck Protection Program (PPP)

Washington Trust is a Preferred SBA 7A lender for the Paycheck Protection Program for businesses, both customers and noncustomers, in the Rhode Island, Connecticut, and Massachusetts area. Read more

payment reliefPayment Relief Options

If you are an existing Washington Trust consumer or business loan customer experiencing financial difficulty, please contact us to discuss payment options. Read more

faqFraud Awareness

During the pandemic, it is more important than ever to be vigilant about potential scams and fraudulent activity. To learn more about protecting yourself and your money, click here

Savings & Money Market Account Transfers


Effective April 1, 2020 – December 1, 2020, you will no longer be restricted to six transfers per month from your Savings or Money Market account as stated in your account opening disclosures. During this period, there will be no limits to the number of transfers which can be made from a Savings or Money Market account to another account or to third parties by preauthorized, automatic, telephone or computer transfer. Accordingly, excess transfer fees will not be charged.

Customer Solutions Center

(800) 475-2265

Telephone Banking available 24/7 at

(800) 226-5877

Tambien disponible en español. Banca telefónica disponible 24/7/365!
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