COVID-19 (Coronavirus) Outbreak Update

We’re here to help.

As the nation’s oldest community bank, Washington Trust has managed through various economic cycles and has always been there for our customers and communities during difficult financial times. The COVID-19 pandemic is a global health crisis that has hit close to home and we are here, once again, to help.

Our key focus is the health and welfare of our employees, our customers, and our local communities, and we’ve taken steps to ensure everyone’s safety. We appreciate your patience and cooperation as we adjust and introduce processes and programs to better assist our customers and neighbors through this crisis. When we all work together, our community will survive and thrive.

covid branch update imageBranch Update

In support of the CDC’s recommendations for social distancing and to help curtail the spread of COVID-19, our branch lobbies are closed until further notice. Drive-up banking is available during regular hours. Appointments can be made for special banking services. Read more

SBA PPPSBA Paycheck Protection Program (PPP)

Washington Trust is a Preferred SBA 7A lender for the Paycheck Protection Program for businesses, both customers and noncustomers, in the Rhode Island, Connecticut, and Massachusetts area. Read more

payment reliefPayment Relief Options

If you are an existing Washington Trust consumer or business loan customer experiencing financial difficulty, please contact us to discuss payment options. Read more

faqFrequently Asked Questions

During these unprecedented times, many customers have “Asked Washington Trust” about topics that may be of interest to others. If you have a question, please email us at Read our FAQs

faqFraud Awareness

During the pandemic, it is more important than ever to be vigilant about potential scams and fraudulent activity. To learn more about protecting yourself and your money, click here

healthHealth & Safety

Our top priority is the health and safety of our employees, customers and the community. Click here to review the measures we’ve taken to date.

Customer Solutions Center

(800) 475-2265

Telephone Banking available 24/7 at

(800) 226-5877

Tambien disponible en español. Banca telefónica disponible 24/7/365!
Haga clic aquí para obtener más información sobre nuestros productos y servicios.