Customer Solutions Center
External Loan Payments allows customers to use an account at another Financial Institution to make a payment to their Washington Trust Loan via Personal Online Banking.
To use External Loan Payments, you must be registered for Online Banking. To register, click here.
Once you are logged into Online Banking, simply select Transfer Money and then Loan Payments.
To issue a payment to your Washington Trust Loan from a Washington Trust deposit account, simply use the Transfer Money feature.
Currently, only checking and savings accounts are supported as payment options.
You can use External Loan Payments for any of your consumer loans with The Washington Trust Company.
Currently, the External Loan Payments service is only available for Consumer Loans.
There is no fee for using the service.
The cut off time is 3:45 PM (ET) Eastern Time, not including weekends or holidays.
Yes, you can cancel a payment. You have until 3:45 PM (ET) Eastern Time to cancel a scheduled payment.
Your payment will be processed on the next business day.
In order to issue a final payment and close out a loan, you must contact our Loan Operations Department at 401-348-1336.
Your payment will be returned, which could result in your payment being late and additional fees or charges.
You will have 90 days of External Loan Payment history available to you.
You can schedule one payment per day.
You can schedule no more than 5 (five) payments per loan in a 28-day rolling period.
The daily limit of your External Loan Payment transfer cannot exceed $19,999.99. In a 28-day rolling period, your External Loan Payment transfer cannot exceed $50,000.00.
Yes, you can issue a payment if you don’t have an amount due.
Phone: (800) 475-2265
Routing Number: 011500858
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NMLS#414726 Important Information about FDIC Insurance Coverage | NMLS Registered Lenders
Member FDIC Equal Housing Lender
Federal Equal Credit Opportunity Notice: The Federal Equal Credit Opportunity Act prohibits creditors from discrimination against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided that the applicant has the capacity to enter into a binding contract); because all or part of the applicant’s income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this Bank is FDIC Consumer Response Center, 1100 Walnut Street, Box #11, Kansas City, Missouri 64106.
Right to Request Specific Reasons for Credit Denial Notice: If your application for business credit is denied, you have the right to a written statement of the specific reasons for the denial. To obtain the statement, please contact us at 1-800-475-2265 or write to us at The Washington Trust Company, 23 Broad Street, Westerly, RI 02891 within 60 days from the date you are notified of our decision. We will send you a written statement of reasons for the denial within 30 days of receiving your request for the statement. The Washington Trust Company, a member of the FDIC, is located at 23 Broad Street, Westerly, RI 02891.
For a complete list of required documents, click here >>
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