Customer Solutions Center

Quicken User Information

What versions of QuickBooks are supported with Business Online Banking?

The current version plus two prior versions.

Can I export my transactions into QuickBooks with Online Banking?

Yes. You can export your transactions from online banking right from your QuickBooks software and reconcile your accounts.

What is Web Connect?

Web Connect allows you to log into Washington Trust's Business Online Banking and export your transactions through a web connection via QuickBooks.

What is a QuickBooks qbo download?

This is a QuickBooks file format supported for file transaction downloads with versions of QuickBooks. Through online banking you can export your transactions to a qbo file format, save it to your computer, open QuickBooks and import the qbo file. Your transactions are imported into QuickBooks.

Who do I contact if I have problems with exporting my QuickBooks transactions?

If you need help establishing Web Connect access, please contact our Account Information Center at (800) 475-2265 or (401) 348-1200. For all other technical issues please visit the Intuit QuickBooks support site at

If you have any questions about Quicken, contact our Customer Solutions Center at (800) 475-2265 or by email.