Customer Solutions Center

June Security Tip

Protect yourself against scammers

From the FDIC Consumer News

The Federal Deposit Insurance Corporation (FDIC) has received reports of fraudulent communications that have the appearance of being from this agency. Fraudsters know that people trust the FDIC name, so scammers use the FDIC’s name and logo, and even the names of actual employees, in perpetrating fraudulent schemes.

These scams may involve a variety of communication channels, including emails, phone calls, letters, text messages, faxes, and social media. The messages might ask you to “confirm” or “update” confidential personal financial information, such as bank account numbers. In other cases, the communication might be an offer to help victims of current or previous frauds with an investigation or to recover losses.

Some scams have included official looking forms for such things as filing insurance claims or paying taxes on prize winnings. They might tell you that you have an unpaid debt and threaten you with a lawsuit or to arrest you if you don’t pay. Other recent examples have included check endorsements, bankruptcy claimant verification forms, stock confirmations, and investment purchases.

Additional known scams ask for an upfront payment in the form of gift cards or digital currency before service can be provided. They might include a cashier’s check with instructions to deposit the check and send some portion of the funds back via wire transfer service. Learn how to protect yourself from fake check scams with these tips from FDIC Consumer News. Scammers might ask for personal information such as Social Security numbers, dates of birth, and other valuable details that they can use to commit fraud or sell your identity.

Here’s what you need to know to protect yourself against government scammers like these:

  • The FDIC DOES NOT send unsolicited correspondence asking for money or sensitive personal information, and we’ll never threaten you.
  • No government agency will ever demand that you pay by gift card, wiring money, or digital currency.
  • The FDIC would never contact you asking for personal details, such as bank account information, credit and debit card numbers, social security numbers, or passwords.

If you think you have been the victim of a scam, please contact our Customer Solutions Center at 800-475-2265.

Check back next month for more tips on how to protect your personal financial information. Visit our blog for other tips throughout the month.


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