Customer Solutions Center

Online Security Software - FREE!

IBM® Security Trusteer Rapport is lightweight security software that protects your online banking communication from being stolen by criminals.

IBM logoTrusteer Rapport is highly recommended by Washington Trust as an additional layer of security to any anti-virus or security software you already use. By protecting your internet connection and creating a tunnel for safe communication with our online website, Trusteer Rapport blocks malicious attempts to steal money from your account.

Trusteer Rapport - Dedicated Online Banking Security

  1. Trusteer Rapport adds real value on top of your current security software. Trusteer Rapport locks down the browser to prevent malicious browser tampering designed to fool victims into surrendering personal information or approving fraudulent transactions.
  2. Trusteer Rapport disables key logging and screen capturing attempts of sensitive application pages such as the login and money transfer pages.
  3. Once installed, Trusteer Rapport removes existing financial malware from end-user machines and prevents future infections.
  4. Trusteer Rapport prevents password information from being stolen by cyber criminals.

Trusted by Hundreds of Banks and Tens of Millions of Customers

Trusteer protects hundreds of millions of online banking sessions around the world. Gartner recently placed Trusteer as “Leader” in their Magic Quadrant for Web Fraud Detection. Other awards include OTA’s Excellence in Consumer Protection, Red Herring 100, SC Magazine’s Best Secure Transaction Solution and Fraud Prevention Product of the Year by Frost and Sullivan are some of the awards that Trusteer has won.

Easy to Use

Downloadable in seconds, Trusteer Rapport is desktop software that works in the background and doesn’t call for a change in user behavior – you can bank and use the internet as usual.


  • Easy to Install
  • Downloadable in seconds
  • Proven technology
  • Added security with automatic updates
  • FREE for all customers
  • Proactive rather than reactive to threats and incidents
  • Prevents wire and ACH fraud

Download Trusteer Rapport TODAY!*

Download Trusteer Rapport for your Business Online Banking Account

Download Trusteer Rapport for your Personal Online Banking Account

Learn more about Trusteer Rapport

Frequently Asked Questions

Watch a short video

Installing and Using Trusteer Rapport

Trusteer Rapport works with most commonly used PC and MAC hardware and browsers.

Supported browsers

Installation Instructions

Please select the device you are using to view the installation instructions.

PC  |  Mac

*By clicking one of the "download links" above, you acknowledge, understand and agree that: (1) The Rapport software is provided by a third party and Washington Trust. You will be subject to all the terms and conditions of use established by the third party; and (2) The software is provided "as is" and you assume all responsibility and risk for the use of this software. Washington Trust disclaims all warranties of any kind whatsoever, either express or implied, as to the software. Without limiting the foregoing, Washington Trust makes no warranty that the software will be effective, accurate, reliable, secure, timely or error-free. Under no circumstances shall Washington Trust be liable to any user for direct, indirect, incidental, consequential, special, or exemplary damages, arising from or relating to the downloading, use or misuse of the software. This liability disclaimer does not take away any rights you may have, if any, under applicable federal and state laws limiting your liability for unauthorized funds transfers.

Customer Solutions Center

(800) 475-2265

Telephone Banking available 24/7 at

(800) 226-5877

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