Forbes Names Washington Trust Rhode Island’s “Best-In-State Bank” For Fourth Consecutive Year

WESTERLY, RI- Washington Trust today announced that the Bank has been named to the Forbes’ list of America’s Best-In-State Banks 2024.  It’s the fourth consecutive year the Bank has won the award, which recognizes institutions that stood out for fulfilling the unique financial needs and expectations of their local communities. Washington Trust received the highest combined score based on an analysis of survey results and publicly available reviews in the state of Rhode Island.

“We’re honored to be recognized by Forbes as the Best-In-State Bank in Rhode Island—especially since this is the fourth consecutive year!” said Edward O. “Ned” Handy III, Washington Trust Chairman & CEO. “The award is a testament to our team’s commitment to providing the best customer service and ensuring we offer the solutions to help customers reach their financial needs and goals.” 

Forbes partnered with Statista Inc., the world-leading statistics portal and industry ranking provider, to conduct an independent survey. The firm gathered feedback from respondents on their level of satisfaction with their bank, and their willingness to recommend it to others, and to rate the organization on such criteria as: customer service, the quality of financial advice offered by representatives, fee structures, ease of navigating digital services and accessing help at branch locations, and the degree of trust the financial institutions inspired. A sentiment analysis of publicly available reviews was also considered. The financial institutions with the highest scores landed on the list. As with all Forbes lists, companies pay no fee to participate or be selected.