Washington Trust representatives are available to assist you at any branch location or by contacting our Customer Solutions Center at (800) 475-2265. Our hours of operation are Monday through Friday from 8:30 AM until 6:00 PM or Saturday from 8:30 AM until 1:00 PM. You can also reach us by email at [email protected].

The routing number for all Washington Trust Checking and Savings accounts, as well as wire transfers, is 011500858.

Contact information may be updated by contacting our Customer Solutions Center at (800) 475-2265. You can also change your information through Personal Online Banking. Select the “Account Services” menu then select “Change my address/phone number”.

A change of legal name may be processed at any Washington Trust branch location. A valid state issued ID, Driver's License, or Passport containing the updated name will be required for all change of name requests. For additional information, please contact our Customer Solutions Center at (800) 475-2265.

Washington Trust appreciates the opportunity to assist with your financial needs. As we are consistently looking for ways to improve our service, we would love to hear from you! Please contact our Customer Solutions Center at 800-475-2265 to speak with a representative today.

We certainly understand that you may need to close your account but may not be able to visit a branch location to complete your request. Account Closure requests may be directed to the following address:

The Washington Trust Company
ATTN: Deposit Operations
PO BOX 512
Westerly, RI 02891

Washington Trust branch locations will be closed on the following holidays:

  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Victory Day (observed in Rhode Island branch locations)
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving Day
  • Christmas Day (observed)

You can make a deposit to your account at any Washington Trust branch location, in branch or at the ATM. If you have personal Mobile Banking, you can also make a deposit with Mobile Check Deposit . Funds may also be transmitted electronically to your account as a Direct Deposit or Wire Transfer from another financial institution.

Visit our branch hours and locations page for more information.

The Washington Trust Company
23 Broad Street
Westerly, RI 02891


The Washington Trust Company
P.O. Box 512
Westerly RI 02891

The Washington Trust Company
Attn: Loan Operations
P.O. Box 512
Westerly RI 02891

Yes. We can email your branch transaction receipt. Please ask for an eReceipt instead of a paper receipt when you are making an in-branch transaction.

Stop by branch, call 800-475-2265 or email [email protected] to request copies of your 1099 and or 1098s?

Have another question?

Have another question? Contact our Customer Solutions Center at (800) 475-2265 or by email.