Important note: deleting your account using this form will NOT reset your password. If you need help with a password or cannot access your account, please use the Forgot Username or Password page instead.

Washington Trust values your privacy. If you wish to delete your online banking account (the account you use to log in to our online banking system and our mobile app), please complete the form below.

Your information will be reviewed, and a Washington Trust team member will contact you for further verification within 3 business days.

Please note that when your account is deleted after you submit this form:

  • You will no longer be able to log in to online banking or the Washington Trust mobile app.
  • You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements and/or tax documents, your preferences will be changed to receiving paper statements and paper tax documents.
  • Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes account alerts and notifications, Bill Pay payments and payee info, Person-to-Person (P2P) and Account-to-Account (A2A) transfers, and scheduled or recurring transfers, as well as any history for any of these services. When we contact you for verification, we will review specific impacts to you based on the features you use. 
  • Your Washington Trust financial accounts and loans will remain open and unaffected. This form is only used for deleting your online banking account.
Your Name

Please enter your full name.

Street Address