Leveling Up Your Digital Banking Experience

Washington Trust’s personal online and mobile banking platforms are now fully integrated into one unified Digital Banking experience — which means you’ll enjoy the same features whether you log in on your desktop, phone, or tablet. 

Our new Digital Banking experience offers convenient tools within both the desktop version and mobile app, making it easier than ever to bank with us by allowing you to: 

 

  • Access Zelle® (previously P2P): You now have access to Zelle to move money to friends and family using their U.S. mobile number or email address.
  • Set and receive account alerts in real-time
  • Send secure messages directly to Washington Trust within the platform and mobile app.
  • Increase your financial awareness with Savvy Money, with real-time access to your credit score, credit report, and personalized financial insights.
  • Customize your online and mobile banking homepages based on what’s most important to you.
  • Enjoy a Financial Wellness Toolkit for real-time insights into spending and savings and overall financial picture.  

Our new mobile banking app offers more features!  

Experience better on-the-go banking today that puts Washington Trust in the palm of your hand, so you can manage your money anytime, anywhere! Transfer between accounts, deposit checks, monitor your credit score, and so much more.  

We’re available for in-person support! 

Washington Trust’s Digital Banking experts will be available in-person at all branches, any time during regular branch lobby hours, plus the following extended lobby hours at most* locations: 

4:00 - 5:00 p.m. 

Tuesdays & Thursdays 

through April 16 

 

 

*Our Westminster Street Branch extended lobby hours will be mornings from 8:00 - 9:00am during the same timeframe. Our Block Island Branch will be open regular business hours.

More Important Information 

Payment Services (including Bill Payment, External Transfers, Zelle) 

Upgraded Payment Services within our new Digital Banking experience make it easier for you to pay bills and manage your finances from wherever you are on any device you choose. 

Please note, new payment method: Funds for electronic payments will be debited from your account when the payment is processed. 

  • If funds are not available, the payment will NOT process and you will need to reschedule the payment.
  • Bill Pay Payees, Recurring, or Future Dated Payments, and Payment History will be transferred to the new Digital Banking service. Please be sure to review information before processing any payments to ensure accuracy.
  • Bill Pay eBills and scheduled payments based on receipt of your eBills will NOT be transferred to the new Digital Banking service and must be re-established

Account Alerts 

Make note of all current Alerts. The new Digital Banking system offers Account Alerts; however, your current Alerts will NOT be transferred and will need to be recreated in the new system. 

eStatements & Tax Documents 

Your eStatements & Tax Documents will carry over to the new Digital Banking system.