Person-to-Person (P2P) Payments FAQs

This service can be used to transfer funds from your accounts at Washington Trust to your family and friends.

There is no fee to use the P2P service.

You must be 18 years of age and have at least one checking, money market or savings account with Washington Trust.

Sending money to your family and friends is fast and easy. All you need to know is their full name and their email address or mobile phone number. Simply go to the Move Money Tab in Online Banking and select P2P-Person to Person Transfers, and click Add. For step-by-step instructions, see the User Guide links below.

• P2P Website User Guide
• P2P Mobile User Guide

Any Washington Trust Consumer Checking, Money Market or Savings account may be used within the service.

Anyone with a United Stated based bank account and United States based mobile phone number.

You can cancel the transfer by clicking delete link within the scheduled screen. Transfers that have already been accepted by the recipient cannot be cancelled.

If you check the box to receive an alert when the payment is delivered, you will receive notification via email.

Your recipient has 10 calendar days to claim the funds. If funds have not been claimed in 10 calendar days, the transfer is cancelled.

The transfer will be complete in one to two business days after the recipient accepts it.

A P2P transaction will appear on your statement as “Move Money Withdrawal PIN Transaction (recipient name)”.