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Forbes Selects Washington Trust to the Best-In-State Banks 2023 List

June 21, 2023

“We are proud to be recognized by Forbes as the Best-In-State Bank in Rhode Island,” stated Edward O. “Ned” Handy III, Washington Trust Chairman and Chief Executive Officer. “Throughout our 222+ year history, Washington Trust has been a community partner that provides trusted financial advice and personalized solutions to our customers. This honor reflects the value our customers place in us.”

Forbes and Statista identified Best-In-State Banks 2023 based on two sources:

  1. An independent survey: Approximately 26,000 US consumers were asked to rate banks at which they have or previously have had checking/saving accounts. Participants made recommendations regarding overall satisfaction and assessed banks in the following areas: Trust, Terms & Conditions, Branch Services, Digital Services, Customer Service, and Financial Advice.

  2. Publicly available reviews: For each bank, in each state, a sentiment analysis approach of publicly available online text reviews and ratings was applied.

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